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Customer Survey

Please take a few minutes to complete our customer survey. Your feedback is important to us and will help us to address any issues that you may have as well as to better target our products and services to meet your needs.


Please Rate
5 (high) to 1 (low)

Overall

Satisfaction
Please rate your overall satisfaction with Western Fastener services and products
5 4 3 2 1
Comments: Comparison
Please rate your satisfaction with Western Fastener compared to other similar companies
5 4 3 2 1
Comments:

Services

Service Offerings
How satisfied are you with the types of services we offer?
5 4 3 2 1
Comments: Quality of Service
Please rate your satisfaction with the quality of our service. Are we responsive? Competent? Courteous?
5 4 3 2 1
Comments: Product Knowledge
How satisfied are you with our knowledge about the products we provide?
5 4 3 2 1
Comments: Prices
Please rate our pricing compared to other similar sources.
5 4 3 2 1
Comments: Lead Times
Please rate our ability to meet your delivery requirements.
5 4 3 2 1
Comments:

Products

Quality of Products
How would you rate our product quality?
5 4 3 2 1
Comments: Quality of Packaging, Labeling and Documentation
Please rate your satisfaction with our packaging, labeling and shipment documentation.
5 4 3 2 1
Comments: Timely Delivery
Please rate your satisfaction with our packaging, labeling and shipment documentation.
5 4 3 2 1
Comments:

ISO 9001 : 2015 Certification    VIEW THE PDF Western Fastners